“The customer is always right.” That’s a motto we hear often and that suggests that only consumers have rights while businesses only have obligations. That is wrong. Shopkeepers have rights, too, and customers have obligations.
Dennis Prager explains in this video that shoppers have an ethical responsibility not to take up a salesperson’s time to inquire about an item they know they’ll purchase elsewhere, such as online. In 5 minutes, learn how to shop ethically.