US Airways disses decorated Army Ranger; media responds (Video)

US Airways disses decorated Army Ranger; media responds (Video)
Source: WSOC

Passengers on board a cross-country flight were outraged when a U.S. Airways flight attendant refused to allow a highly-decorated Army Ranger to hang up his medal-laden dress jacket to keep it from getting wrinkled during the four-hour trip.

Although the soldier was too humble to say or do anything about it, the passengers, flying Thursday from Portland, Oregon to Charlotte, N.C. took to social media to express their anger. They also contacted Charlotte’s WSOC Channel 9 News, which reported:

Late Friday afternoon, the airline issued an apology for what happened on board U.S. Airways Flight 1930 from Portland, Oregon, to Charlotte on Thursday.

The statement reads: “We apologize for the situation and are reviewing the incident internally. We have a long and proud history of serving our military members and hold the men and women who serve our country in the highest regard.”

[…]

An airline spokesperson said Marle was the fourth person to make that request and the closet didn’t have space but passengers said that is not how the flight attendant responded.

Passengers who witnessed the soldier’s request disagreed.

“Her response wasn’t that there’s not space in the coat closet or ‘I’ve hung too many jackets up.’ It was just simply, ‘Our airline policy says I’m not going to do it, so I’m not going to do it,’” Brian Kirby, a first-class passenger on Flight 1930, told the station. “I was really appalled at not only the way she looked at him but the way she spoke to him in an angry type of attitude.”

Although Marle took the situation in stride, his fellow passengers did not.

“He was more than willing to take his seat,” Kirby said. “He was not going to make an issue of it. It was us in first class that made an issue out of it.”

According to Channel 9 News:

Marle’s parents told Eyewitness News their son’s uniform is very important to him. He’s been wearing it on job interviews across the country pursuing his dream to be a doctor.

From the moment the flight touched down in Charlotte, Twitter lit up like the Fourth of July. Some users called for a boycott of the airline; others called for the attendant to be fired. Here are a few examples via Twitchy:

Watch the news report of the incident via Charlotte’s Channel 9 News:

Michael Dorstewitz

Michael Dorstewitz

Michael Dorstewitz is a recovering Michigan trial lawyer and former research vessel deck officer. He has written extensively for BizPac Review.


Commenting Policy

We have no tolerance for comments containing violence, racism, vulgarity, profanity, all caps, or discourteous behavior. Thank you for partnering with us to maintain a courteous and useful public environment where we can engage in reasonable discourse.

You may use HTML in your comments. Feel free to review the full list of allowed HTML here.