Social workers are masters at de-escalation. Here’s what the police can learn from them

Social workers are masters at de-escalation. Here’s what the police can learn from them

[Ed. – As an added bonus, social workers don’t bleed when shot.]

First responders are often portrayed as the heroes of our society. Medical professionals, police officers, and firefighters are lauded with admiration and praise for their life-saving efforts, and for good reason. But there’s one group of first responders that gets overlooked: social workers. These unsung heroes immerse themselves within communities to address systemic problems and improve the well-being of society as a whole. Sometimes they’re called to hospitals or homes in emergencies to help police resolve conflict peacefully. That’s because social workers are masters at de-escalation.

As America is embroiled in protests against law enforcement, and people continue to be killed in police custody, the value of this skill — the ability to resolve conflict, rather than exacerbate it — is becoming increasingly apparent. Indeed, it can help save lives.

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