[Ed. – Amazon disclaims all knowledge but one has to suspect an employee processing the cancellation of causing Alexa to do this. It would in any case be a bit unnerving. Apparently he had no playlists set up either, and it was a surprise to hear Alexa reference one.]
Michael Slade, 29 was shocking to hear his Amazon Echo Dot call him the rude name a day after he had cancelled his Prime subscription.
After coming home and asking the personal assistant to play some music, he got the reply: “Sure, here’s your playlist ****head on Amazon music. Sorry something went wrong.”
Although the voice assistant bleeped out the swear word, shocked, Michael, from Cwmbran, south Wales said: “I couldn’t believe it.
“I tried to cancel my subscription and had a short conversation with someone in customer services and the next day my Alexa is calling me names.