[Ed. – This doesn’t seem to have been confined to a single region.]
U.S. officials and at least one state said Friday that they have started investigations into a nationwide CenturyLink internet outage that has disrupted 911 service.
Federal Communications Commission Chairman Ajit Pai called the outage that began Thursday “completely unacceptable” because people who need help couldn’t use the emergency number.
“Its breadth and duration are particularly troubling,” he said.
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Regulators in Washington state also said they were opening an investigation into an outage of its statewide 911 service.
The state Utilities and Transportation Commission said interruptions began about 8:30 p.m. Thursday.
Due to sporadic 911 outages in Massachusetts, public safety officials recommended individuals looking for emergency help use the 10-digit telephone number of the fire or police departments they wanted to contact.