For a while late Tuesday, attempts to reach Jack Dorsey’s profile produced an error message saying it had been suspended. That prompted speculation his account might have been hacked or automatically shut down because of a high number of complaints from other users.
After it came back online, Dorsey tweeted that the suspension was the result of “an internal mistake.”
That provoked angry responses from some people who asked how many regular users’ accounts might also have been accidentally frozen by the company in the past.
Twitter didn’t immediately respond to a request for further comment about what caused Dorsey’s account to be put on ice.
“Just setting up my twttr…again (account suspension was an internal mistake),” Dorsey wrote — a spin on the first ever message on Twitter…, which he posted in March 2006.
Some parts of his account, which uses the handle @jack, were taking a while to get back to normal.