The chairman of the Federal Communications Commission on Friday pressed major U.S. phone companies to take immediate steps to make technology that blocks unwanted automated calls available to consumers at no charge.
FCC Chairman Tom Wheeler, in letters to CEOs of major phone companies, said so-called robocalls, automated pre-recorded telephone calls often from telemarketers or scam artists, continue “due in large part to industry inaction.”
Wheeler’s letters went to chief executives of companies including Verizon Communications Inc, AT&T Inc, Sprint Corp, US Cellular Corp, Level 3 Communications Inc, Frontier Communications Corp, Bandwidth.com Inc, and T-Mobile US.
Wheeler said in a blog post on Friday that he wants answers from the companies “within 30 days with their concrete, actionable solutions to address these issues.”
The letters, reviewed by Reuters, noted that the FCC does not require phone providers to offer robocall blocking and filtering but the FCC has “strongly encouraged providers to offer these services” at no charge to consumers.
Tom Power, general counsel at CTIA, the wireless trade association, said on Friday that “unwanted calls and texts are a consumer issue the wireless industry works hard to address and we look forward to working with the FCC to help address this challenge together.”