ObamaCare’s online enrollment system is undergoing changes as federal health officials seek to mitigate the site’s botched rollout.
The Department of Health and Human Services (HHS) announced late Sunday that healthcare.gov — the portal where millions are trying to buy health insurance — has new features to help users navigate the system.
The website allows visitors to preview health plans and prices, and review their eligibility for federal discounts using an online calculator. HHS also added several new cues that prompt users to apply for coverage by phone.
The changes come amid strong criticism of ObamaCare’s rollout from would-be applicants to the exchanges as well as technical experts familiar with the system’s online infrastructure.
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After its debut, healthcare.gov was almost completely out of service for two weeks as users faced error messages, slow page loads and buggy code.