[Ed. – And they’d manage health care for vets a lot better than the VA does. Just saying.]
Disney obviously spends a great deal of time and energy thinking about wait times. In fact, one wonders if Sec. McDonald has ever been to a Disney park. If he had, he’d have seen the big signs at the entrance to every ride which are constantly updated with expected wait times.
Anyone who has been to the park in the last decade or so is also familiar with their system of fast passes for major rides. Those allow you to get a guaranteed spot in a shorter line if you’re willing to go do something else for a couple hours. In short, wait times are constantly being presented to visitors (in 5-10 minute increments) so they can maximize their experience at the parks.
So it’s no real surprise that Disney had a lot to say when asked how they manage wait times at their parks by the Independent Journal:
We take wait times very seriously. We continually push the boundaries to give our guests the best experience possible. A large team of highly trained industrial engineers are tasked with improving our guest’s experiences, from transportation, to guest flow, to ride comfort and certainly wait times. …