The U.S. Department of Veterans Affairs has been systematically shredding documents related to veterans’ claims — possibly affecting benefits for veterans, according to an investigation by the inspector general.
Investigators with the Department of Veterans Affairs audited 10 vererans benefits offices around the country and found that staff were destroying mail related to claims, according to a report by Military.com, citing an OIG report released on Thursday.
The surprise audit, which was conducted at the offices on July 20, 2015, came after reports of such document shredding in Los Angeles, the website reported.
Investigators reportedly sifted through some 438,000 documents awaiting destruction at the regional offices. Of 155 claims-related documents, 69 were found to have been incorrectly placed in shred bins at six of the regional offices, according to Military.com.