Karen Momsen-Evers’s plane home to Milwaukee from a girls’ weekend in New Orleans was about to take off when she received a text from her husband, Andy: “Karen, please forgive me for what I am about to do, I am going to kill myself.” Though she desperately tried to respond, Momsen-Evers was told by flight attendants that she needed to put her phone on airplane mode immediately, TMJ 4 reports.
“I begged her, I said I’m sure somebody can make an emergency phone call, I just wanted somebody to go and try to save him,” Momsen-Evers said. “Nobody helped.” She spent the next two hours crying in her seat. Even when the plane reached cruising altitude and Momsen-Evers explained the situation to another flight attendant, they would not make an exception for her to make an emergency phone call. When the plane landed in Milwaukee, she was finally able to call the police. By the time she got home, she was met by officers who told her Andy was dead.
Southwest Airlines issued a statement to TMJ 4: “Our hearts go out to the Evers family during this difficult time. Flight attendants are trained to notify the Captain if there is an emergency that poses a hazard to the aircraft or to the passengers on-board. In this situation, the pilots were not notified.” Additionally, Southwest told news.com.au