The Department of Motor Vehicles is so overwhelmed with requests for new driver’s licenses and vehicle registrations that it can take up to three months to get an appointment or a half-day wait in the lobby.
A DMV spokesman told KCAL9 Political Reporter Dave Bryan there has been a crush of applications for new licenses for undocumented immigrants, a program that began earlier this month. The spokesman said the DMV is working to address the problems, but some people are having to take a day off of work to handle a 15-minute transaction. …
For example, Jose Quiroz’s DMV ordeal spanned two days of waiting patiently with his family to have his license renewed.
“Yesterday, I was here for four hours standing outside, and when I got to the front line they said that they were not taking us in no more,” Quiroz told Bryan. “And now I am back here again, because I am here to fix my license, and I have been here five or six hours.”
Quiroz says he called about a week ago to try to expedite the process.
“I tried to make an appointment, but they wanted to give it to me in June,” he said. …
While nobody directly laid the blame on the program to offer licenses to undocumented immigrants for the first time, a DMV spokesman indicated that the huge surge of requests is having an impact on services, and the department is going the best it can to address the problems.