Gallup: 59% of insurance exchange customers have negative experience

Gallup: 59% of insurance exchange customers have negative experience

PRINCETON, NJ — Uninsured Americans who have visited a health insurance exchange website mostly say their experience was negative rather than positive, by 59% to 39%. That reading, from Gallup Daily tracking throughout December, is only a slight improvement from Gallup’s combined October and November polling, when 63% reported a negative experience and 33% a positive one.

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