[Ed. note: Is that the stage between denial and bargaining?]
The White House has begun a quiet self-assessment in the wake of the troubled health-law launch, recognizing that administration officials missed warning signs and put too much trust in their management practices in implementing a program that is the centerpiece of PresidentBarack Obama‘s domestic legacy.
White House officials want to learn how the rollout flopped, despite what they believed had been sufficient planning, preparation and attention to the issue. Although not a full-bore “forensic” inquiry into what went wrong, the administration aims to organize itself so that “going forward, we don’t have these problems,” a senior White House official said in an interview. …
More details about managerial shortcomings emerged Friday, when a House committee released emails showing that staff who were working on the HealthCare.gov website worried the project was off track months before the Oct. 1 launch.