About 17 percent of people who don’t have health insurance actually tried to buy some on the new marketplaces in October, a new survey published Monday indicates. And just 20 percent of those who did try managed to buy a policy, the Commonwealth Fund survey finds.
And health officials have made clear the frustrations will not be completely over for anyone, even by the end of the month. The troubled website crashed again Monday, its third complete outage in just over a week. But this time, technicians were able to get it up and running again after 90 minutes.
“We expect these occasional outages are likely to continue as a natural part of the process,” Andrew Slavitt, a vice president at contractor QSSI, told reporters in a telephone briefing. “These outages are not unusual.”