Over the first four days the new online health insurance exchanges were open last week, more than 8 million people visited them, according to the Obama administration. At the very least, this casts doubt on the Republican claim that Americans hate Obamacare and want it repealed. It seems millions of people desperately want the coverage the law will allow them to get, regardless of their medical histories.
Alas, the administration managed to turn the experience for most of those visitors into a nightmare. Websites crashed, refused to load, or offered bizarre and incomprehensible choices. Even though the system was shut down for repairs over the weekend, Monday’s early reports continued to suggest an epic screw-up.